United Gold Direct Review

United Gold Direct Review

United Gold Direct Review

Disclaimer: Many or all of the companies listed here may provide compensation to us. This is how we maintain our free service for consumers. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below.

Are you ready to start investing in precious metals? Have you heard how beneficial it can be to add gold, silver, or other precious metals to your portfolio? If so, you're definitely on the right track to set up your financial future.

However, deciding that you're ready to begin investing in precious metals is only the first step. Next, you'll need to decide which of the many precious metals investment companies you want to work with. One of the companies you may have discovered is United Gold Direct. Continue reading to learn more about the products and services offered by United Gold Direct.

  • Product: Precious metals
  • Owner: Marc Harrison (managing director)
  • Overall Rating: 2.8/5

Stop! Before we go on with this review we want to share our hundreds of hours of research that we have done to find the best precious metals investment companies.

Investing with the right company can help save you an incredible amount of money!

See if United Gold Direct made our list of top precious metals companies below:

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Or continue on with this United Gold Direct review...

About United Gold Direct

United Gold Direct Review

United Gold Direct was first founded in 1996, however it originally had a different name. About 13 years later, in 2009, the company changed its name to United Gold Direct.

United Gold Direct aims to be the best company for their customers. Unlike some other precious metals investment companies, they don't use pushy sales tactics and believe in being honest and upfront with their customers. When you are quoted a price with United Gold Direct, you can be confident that that is what you'll pay; they don't have any hidden fees.

There are a limited number of licensed wholesalers for precious metals in the United States. United Gold Direct is one of these few wholesalers, which allows them to offer very competitive pricing for precious metals.

Working with United Gold Direct

If you're interested in doing business with United Gold Direct, the best way to do so is to call the company's main phone number. You'll be connected with one of their representatives who can help you with placing an order.

If you're interested in opening up a Precious Metals IRA, United Gold Direct can also help you. They are not an IRA custodian, but they will work with the custodian company you choose to help you get all the precious metals you are interested in added to your account.

After you set up your Precious Metals IRA, United Gold Direct will send your metals to the Delaware Depository, an IRS-approved facility. The Delaware Depository is one of the safest and most trusted storage facilities in the country, so you can feel confident that your retirement account will be secure until you're ready to cash in your assets.

Available Precious Metals

If you choose to work with United Gold Direct, you'll find that they have a variety of coins and bars for you to choose from. Many of these also meet the IRS regulations to be held in an IRA.

You can invest in gold, silver, platinum, or palladium bullion, coins, bars, ingots, rare coins, and more with United Gold Direct.

Are There Any Red Flags for United Gold Direct?

United Gold Direct Review

So, now you know a little more about United Gold Direct. The next step is to identify whether there are any red flags that tell you that working with this company may not be the best choice. We have found it very helpful to check with different online review sites to help us learn more about how a company operates.

Unless you personally know someone that has done business with United Gold Direct, checking online reviews from other customers is the next best thing. As we were compiling information for this article, we checked with five of our favorite online review sites (Better Business Bureau, Business Consumer Alliance, TrustLink, Trustpilot, and Google) to see what they had to say about United Gold Direct.

As you can see from the information below, there are not a lot of reviews from past customers. This fact doesn't mean that United Gold Direct isn't a good company to work with, but it isn't as reassuring as when you find a company with hundreds (or even thousands) of positive reviews.

We'll go into it a bit more in the next section, but when we were checking the BBB's website, we also discovered that United Gold Direct was recently facing litigation from the Department of Business Oversight in California.

  • Better Business Bureau: A- rating; not a BBB accredited business, 1/5 (with 1 customer review)
  • Business Consumer Alliance: Not rated
  • TrustLink: 4.8/5 (with 21 reviews)
  • Trustpilot: Not rated
  • Google: 4.3/5 (with 12 reviews)

Is United Gold Direct a Scam?

United Gold Direct Review

So, the big question that is always on your mind before choosing to give your business to a company: Is United Gold Direct a scam? No, it does not appear that United Gold Direct is a scam. They have been in business for more than two decades (with a name change in 2009), and appear to offer the products and services advertise on their website.

However, simply because we don't think United Gold Direct is a scam, it doesn't mean that they are our first choice when you're looking to invest in precious metals. There are a few things about this company that give us pause in wholeheartedly recommending them.

First, as we mentioned above, the BBB's website references litigation from the Department of Business Oversight in California. Apparently, it has been alleged that Marc Rudolph Harrison and United Gold Direct have inappropriately used the money that some clients have paid them to cover various expenses. It sounds like this case has been settled and that United Gold Direct will be refunding any misused funds, but the fact that this happened in the first place is definitely concerning.

Another thing that gives us pause about recommending United Gold Direct over other companies is the lack of reviews. We were only able to find a few reviews on the various review sites we visited. And, while these reviews were generally positive (on TrustLink and Google), there still weren't that many reviews to go off of. When you consider that some other precious metals investment companies have thousands of positive reviews, it makes you wonder why there are so few for United Gold Direct.

If you check with Ripoff Report, you'll also find some negative feedback from customers. There are two different reports filed against United Gold Direct. One of these reports alleges that the company took money from a customer and did not deliver the metals that were paid for. The other claims that the pre-1933 gold coins being sold are extremely overpriced and that the company is ripping off its customers.


  • The company was founded in 1996 and changed its name to United Gold Direct in 2009.
  • United Gold Direct offers transparent pricing without hidden fees.
  • You can purchase bullion, bars, coins, ingots, and rare coins.
  • They offer a mix of gold, silver, platinum, and palladium coins.
  • They will work with your IRA custodian company for a 401(k) or IRA rollover.
  • United Gold Direct is a licensed precious metals wholesaler.

Pros & Cons of United Gold Direct


  • The company has been in business for over 25 years.
  • In addition to gold and silver, you can also invest in platinum and palladium.
  • United Gold Direct offers competitive pricing for precious metals.


  • The California Department of Business Oversight filed litigation against United Gold Direct for misusing funds from customers.
  • At least two Ripoff Reports have been filed against the company.
  • There are not a lot of online reviews for United Gold Direct.

Final Verdict

When you're ready to invest in precious metals, we'd recommend going with one of our top-rated precious metals investment companies. We have some reservations with strongly recommending United Gold Direct based on the litigation filed in California and the lack of online customer reviews. In the end, you need to decide what is the right choice for you and your money. Do you think you'll be investing with United Gold Direct?

Although we think United Gold Direct is a pretty solid company, they did not make our top 5 list. We believe that the companies on this list provide better options.

>> See Our Top 5 List Here <<

Or if you want to continue with United Gold Direct, click the link below!

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