Rosland Capital Review

Rosland Capital Review

Rosland Capital Review

Are you thinking about investing in precious metals? Do you get overwhelmed when you try to start? There are several precious metals firms designed specifically to help new investors learn about the process. Rosland Capital is one of them.

Rosland Capital claims to focus on all types of investments, from personal portfolios to IRA contributions. They have a broader reach than some more specialized competitors. Though they have some complaints online, the company has also received largely positive reviews.

We've taken a look at what the company offers to help you decide whether it's the right choice for you.

About the Company

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Rosland Capital sells all four main types of precious metal. The company culture is built around integrity, excellent customer service, and educational resources. If you choose to invest with them, you will receive ongoing updates about the market and the potential risks and benefits of shifting your assets.

The metals can be used to provide a cushion during retirement in times of economic uncertainty, help prevent your savings from deteriorating with inflation, and protect you from a volatile stock market. You can purchase tangible precious metals for personal delivery or for a self-directed IRA.

The company supplies rare gold and silver coins as well. Some of their collections are exclusive, born of partnerships with organizations like the British Museum. The coins come in a range of weights and sizes, and they're often favored by collectors.

History of the Company

The company has been in business for more than a decade, having been founded in 2008. Founder Marin Aleksov leveraged more than 20 years of experience in precious metals to create a business that would meet people's needs.

Since its inception, Rosland has grown to service an international market from locations in:

  • Los Angeles
  • Hong Kong
  • Sweden
  • London
  • Munich

Nowadays, the company is also active on business websites and social media. They publish articles on Bloomberg and Crunchbase, as well as keeping up a Youtube channel and Twitter. All in all, they're a more tech-savvy precious metals firm than a lot of competitors.

Rosland Capital Review

About the Founder

Marin Aleksov founded the company on the principle of customer service. Before expanding into new markets, his priority has always been to make sure consumers are happy with the company's current policies.

Today, about 50 people work at Rosland. Every employee is an expert in the precious metals and investment industries, so they come together to educate the public about the necessity of precious metals.

Marin has long recognized the need to invest in gold as protection against inflation. It was in 2014 that Marin helped the company expand into the UK. From there, they have expanded into other global markets.

Because of Marin's long career in the precious metals industry, he's a sought-after expert on talk shows and media segments. In addition, he's made several appearances as a radio show guest.

Marin is also the coauthor of The Rosland Capital Guide to Gold, a book about investing in precious metals in today's modern world. All of the profits from the book go to the American Red Cross.

Philanthropy

Donating the proceeds from a book isn't the only thing the company has done for the world. The firm has been involved in philanthropy since its inception.

Right now, the firm is partnered with the Keep Fighting Foundation, which is built to promote resilience and perseverance. The company has also partnered with restaurants to deliver meals to healthcare workers during the COVID-19 pandemic.

The company has worked with charities and children's hospitals, sometimes producing coins that commemorate charitable endeavors. They have also partnered with the UCLA Veteran Resource Office, establishing a fund for veterans in need.

Gold IRA Services

Rosland is one of many companies that offers precious metals IRA services. You can use precious metals to secure your retirement, but setting up the account can be complicated. The company's experts take care of that for you.

You can roll over your existing retirement account to a precious metals IRA. The rollover provides the funds, and then you simply purchase tangible assets. They will need to be stored in an IRS-approved facility with a licensed custodian.

Rosland Capital Review

When you open an account with Rosland, you'll work with a representative who understands the field. They will explain the different options available to you and help you decide whether you want to invest in precious metals for your retirement.

Rosland works with Equity Institutional as their partner custodian. This institution has excellent reviews from past clients. If you decide to proceed with setting up your IRA, you will receive all the paperwork including:

  • Custodial paperwork
  • Administration paperwork
  • Tax paperwork
  • Customer agreement forms

Instead of needing to reach out to the custodian and the IRS yourself, Rosland takes care of everything for you.

After finishing the paperwork, your customer service representative will open your account. They will explain what coins meet IRS regulations, what the different risks and benefits are, and what the best options are based on current market forces.

Once your custodian receives your account funding, your purchased metals will be transferred directly to the Delaware Depository. This accredited depository has all the security necessary for IRS approval. Your metals will also be fully insured during the transit and storage process.

You'll need to pay Equity annual or monthly maintenance fees for your account. From there, you just wait until you turn 72. When it's time to take distributions, you can remove the physical gold from the account if you want.

Products Offered

Rosland sells a variety of products in gold, silver, platinum, and palladium. Not every product is always available through their market. You can purchase bullion and rare coins alike.

In addition, there are some exclusive coins that are minted for collectors. Some coin series have been made for charity, such as the Formula 1 coins and the PGA Tour coins.

Rosland Capital Review

You can also sort the online marketplace to show only products eligible for IRAs. That takes the guesswork out of figuring out which pieces are compliant with IRS regulations.

The exclusive collector's coins will appeal to fans of racing. You need to call to get a quote for the exclusive collections. Most other products have a price listed on the website, which might shift day by day as the global market changes.

The company does seem to put more resources into their rare coins than into procuring bullion. This means that they might not be the best option if you're looking to buy bullion in bulk.

The gold coins available include:

  • Canadian Gold Maple Leaf
  • American Gold Buffalo
  • American Gold Eagle
  • South African Krugerrand

The silver coins available include:

  • American Silver Eagle
  • Canadian Silver Maple Leaf
  • Standard US coins minted in 90 percent silver

Fees for Joining Up

Fees might vary depending on the type of account you're opening. If you're making a purchase for personal investment instead of for your retirement account, you might not need to pay any extra fees at all.

Rosland Capital Review

In addition, fees and customer promotions might change. It's good to double-check the costs of setup with a company representative prior to getting signed up.

With that said, the fee for account setup is 50 dollars. You can also expect to pay 225 dollars annually to Equity Institutional for ongoing maintenance and storage. That also covers the cost of a full insurance policy for your items.

If you want to open a gold IRA, you need to have at least 10,000 dollars to fund it. You might get discounts depending on the size of your purchase. If you don't have 10,000 dollars lying around for a contribution, you can use a rollover from an existing account.

Customer Reviews

Customer reviews for Rosland Capital are mixed, to say the least. People seem to either have a wonderful experience or a terrible one, with no real in between.

Rosland has an A+ rating and accreditation from the Better Business Bureau. They've made an effort to address the complaints on the page. Unfortunately, there are more than 20 complaints within the last three years, which is an absurd number.

Rosland Capital Review

About half of the company's reviews are five stars and praise the excellent service. The other half are one star and scathing.

It's not generally a good sign when a company satisfies only half of its customers. That speaks to some kind of problem with Rosland's internal handling. They don't seem to take as much care with their IRA services as they do with their collectible coin services.

That's fine if you aren't interested in an IRA. But if you are, it's probably better to go with a company that specializes in precious metals IRAs. There are several reputable industry options that get consistently positive reviews. Since Rosland doesn't offer any IRA services that they don't, there's no reason not to use them.

Specific Complaints

Customers have described a variety of concerning complaints. Some of the most common include:

  • The numismatic coins are falsely appraised and massively overpriced.
  • The metals that were delivered were not the ones that were ordered.
  • The metals did not arrive within the promised delivery period.
  • The customer service representatives were pushy and rude.

They say delivery takes around 14 business days. If people are waiting longer than that for their metals, then there's some kind of issue with company efficiency.

Again, half of the company reviews are glowing. Several people have specifically said that their customer service representatives were patient, helpful, and knowledgeable. So there's really no telling what experience you'll have.

It's better to reach out to a company that you know will treat you well than to roll the dice, in our opinion.

The Business Consumer Alliance gives them a top AAA score. However, there have been thirteen complaints filed in the past three years. One hundred percent of the complaints have been resolved, but it's concerning that the company couldn't do things right the first time.

There is also a concern regarding a settlement. They legally settled almost 200,000 dollars of more than 350,000 dollars that was disputed. While we aren't privy to the details, we don't want to recommend a company that might require you to get lawyers involved.

Every complaint has been closed with a detailed explanation of the situation along with a resolution. The company does go to greater lengths to resolve customer issues than the majority of competitors on the market. That might speak to their care about their customers.

Another thing to keep in mind is that the company serves thousands of clients on an international scale. That makes the number of complaints a little more understandable. We just wish there were more positive reviews to balance things out, because right now, the scales are not tipped in Rosland's favor.

Final Thoughts

Rosland Capital is one of the top precious metals investment firms in the world. Headquartered in LA, they have locations in multiple other countries and have served thousands of clients.

The company aims to offer everything you could want from the precious metals industry. Rather than specializing in a single area, they provide collectible coins, pure bullion, gold and silver coins, platinum, exclusive collector's coins, and other items.

They also have precious metals IRA services for those in the US. With a 10,000 dollar minimum investment, you can secure some of your retirement savings in gold and silver. A company representative will walk you through the paperwork and streamline the process.

With that said, Rosland doesn't seem to focus their attention on the IRA services. Their main priority is on selling their exclusive coin collections. There are other gold IRA companies that provide better customer service and more in-depth education.

If you are interested in the numismatic value of collectibles, the company's products are worth a shot. But you should have them appraised before making a purchase, as some people say that the price is way above market value.

If you are interested in a gold IRA, we would recommend looking for another provider. There are simply too many poor reviews for us to feel comfortable recommending this firm. Though they've solved all complaints with detailed follow-up messages, that doesn't change the fact that half of their customers leave dissatisfied reviews.

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